Set up your sign-in

For everyone with a new account on a box. About 3 minutes. You need: the welcome e-mail from IT-Labs, and your phone (for the authenticator app) or a passkey.

1. Open the welcome link

1. Open the link in the welcome e-mail. It works once and only for a few days.
2. The page shows your sign-in name (your e-mail address). Check it is yours.
3. The link does not work? Ask the person who added you to send a new welcome e-mail. An old link stays closed on purpose.

2. Choose a password

1. Type a new password twice: at least 14 characters. A sentence you can remember works well.
2. Click Set password. Your password manager may offer to save it: say yes.
3. Click Sign in.

3. Add a second step (2FA)

Box owners and admins must do this now. Everyone else can do it now or later (the home page reminds you; Remind me in 15 days waits 15 days).

With an authenticator app (Google Authenticator, Microsoft Authenticator, 1Password, ...):

1. Open the app and scan the square code on the screen. No camera? Click Unable to scan? and type the key it shows.
2. Type a name for the phone, then the 6-digit code from the app. The page goes on by itself after the 6th digit (no button).

At every later sign-in type the 6-digit code from the app (or let your phone fill it in): it is sent by itself. A wrong code comes back with a short message and an empty field: type the new code.

With a passkey (your phone, fingerprint or a security key): on the home page, click Use a passkey and follow your browser.

4. Keep your recovery codes

After the authenticator, the box shows 12 recovery codes. Each one works once if you lose your phone.

1. Save them in your password manager or print them.
2. Tick that you saved them and continue.

Done

You land on the box home page. It shows what waits for you and the next step.

Lost your phone?

Use one recovery code at the sign-in. No codes left? Ask the person who added you for a reset link: it lets you set up a new authenticator (your password stays).